Last Updated: 7 September 2026
TrueNest Realty Pvt. Ltd. (“TrueNest Realty”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect information when you visit our website https://truenestrealty.net/, submit an enquiry, or contact us through phone, WhatsApp, email, social media or other channels.
1. Information We Collect
When you contact or submit an enquiry to us, we may collect:
- Name
- Mobile number
- Email address
- Preferred location
- Property type and BHK requirement
- Budget
- Property preferences
- Information you provide in your enquiry or communication
We may also automatically collect basic website and usage information through cookies and analytics technologies, such as IP address, device/browser information, pages visited and website interactions.
2. How We Use Your Information
We may use your information to:
- Respond to your property enquiry
- Recommend suitable properties or projects
- Provide information about new and under-construction properties
- Arrange property/site visits
- Follow up regarding your enquiry
- Provide home-loan assistance when requested
- Improve our website and services
- Measure advertising and website performance
- Send property-related promotional communications, where permitted and based on applicable consent
3. Lead Management
We use Google Sheets to record and manage property enquiries and leads. Your information may be stored in Google Sheets for enquiry management, follow-up and customer-service purposes.
4. Sharing of Information
Where reasonably necessary to respond to your enquiry or provide requested assistance, we may share relevant information with:
- Builders and property developers
- Banks and home-loan/financial service providers, where you request such assistance
- Technology and service providers used for website, communication, analytics or advertising purposes
- Government, legal or regulatory authorities where required by law
We do not sell your personal information as a standalone commercial product.
5. Marketing Communications
With applicable consent or where otherwise permitted by law, we may contact you through:
- Phone calls
- SMS
You may opt out of promotional communications at any time by contacting us:
Phone/WhatsApp: +91-9137909238
Email: info@truenestrealty.net
6. Cookies and Tracking
Our website may use Google Analytics and Meta Pixel to understand website usage, measure advertising performance and improve our marketing activities.
You may manage cookies through your browser settings. Where required by applicable law, appropriate consent will be obtained for non-essential tracking technologies.
7. Data Security and Retention
We take reasonable measures to protect your personal information from unauthorised access, misuse, loss or disclosure.
We retain personal information only for as long as reasonably necessary for providing services, managing enquiries, maintaining business records, complying with legal obligations and other legitimate purposes.
8. Your Privacy Rights
Subject to applicable law, you may request access to, correction or deletion of your personal information and may withdraw consent where consent is the basis for processing.
To make a privacy-related request, contact us using the details below. We may take reasonable steps to verify your identity before processing certain requests.
9. Third-Party Websites
Our website may contain links to third-party websites, builders, developers, social-media platforms or other services. Their privacy practices are governed by their respective privacy policies, and TrueNest Realty is not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
TrueNest Realty Pvt. Ltd.
Fashion Factory, 508, Space 912, Pleasant Park,
Near Kashigaon Metro Station, Mira Road (East),
Mumbai, Maharashtra – 401107, India
Phone/WhatsApp: +91-9137909238
Email: info@truenestrealty.net
Website: https://truenestrealty.net/
If you have any questions, concerns or requests regarding your personal information or this Privacy Policy, please contact us using the details above.
Last Updated: 7 September 2026
